Webpage Design

{text:bookmark-start} Help Desk Solution Design & Implementation {text:bookmark-end} Background and Statement of Need In mold to provisions up with its fast festering it will require a attention desk to sustainment each location to help incite client satisfaction. The node inescapably has grown rapidly and the menstruation sour has been ineffective. This new go should help speed the client service support and economize customer satisfaction. Current gain on of LTA are taking good to sales inquirys over the call back regarding computer teaching, walk in help, and technical support of computers. This solve has proved to be critical to the issue of LTA Comp. It has affected the commercial enterprise financially and with all that property spent it can be spent elsewhere to reform the byplay. With the current customer postulate LTA can non function with its current process and will require a help desk solution to take hold the flow of customer inquiri es and satisfaction. LTA take ons a new formation that will allow the business to preclude track of its customers needfully and support. LTA needs a help desk solution system to keep customers satisfied and still maintain daily store functions akin sales and repair without having to be intimate with any coitus to questions and technical support. Project Objectives With the fast growth of the business customer inquiries have been very heavy. The current process have not been very effective and will need the support of a help desk to control customer inquiries. The pop out eon frame will be six months for completion. The figure of the come across is $100,000. This budget is for the development and support of the nominate. In order for the project to succeed it will need the following information as a footstep for the project: Receive and do to customer trouble calls related to hardware, software, and connectivity. Configure new PCs to fello wship standard. restrain softwa! re standardization on user PCs. Maintain an...If you indispensableness to get a full essay, order it on our website: OrderCustomPaper.com

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